Wednesday, April 8, 2009

RIP - S10 HD **Update**



















Quick update - S10 shipped out Monday @ 4:00est via FedEx. Nothing but crickets since then so I called last night since I had not received any confirmation/tracking info. Basically the rep told me that Lenovo "doesn't email out information about cases" but did confirm that they received it on Wed morning and that it was being assessed. I asked for an update when my S10 is ready to go and he says, "We won't update but you can CALL IN AGAIN on Friday to check the status" REALLY? Another call? He then closes the call trying to sell me an extended warranty for 3yrs @ $210 - hmmm - let's see I paid $300 for the S10 now, and prices are already approaching $200 for NEW netbooks - so... I decided to pass. Will keep you posted as I have updates.


That's right.
The HD on my S10 signed off for good last nite. Don't know what happened other than maybe a Hitachi HD isn't of the best quality or maybe there was another factor in the hardware. I have detailed the death throes and post mortem below:
  • Started while playing Java based games (Star Castle, Kung Fu, Galaga, etc. - that's right - kickin it old school) When suddenly the mouse started doing strange things (highlighting things, left click was opening new browser tabs, scroll was moving pages fwd/back)
  • Shut it down and unplugged all peripherals
  • Rebooted, plugged wireless mouse/keyboard/speakers back in
  • Same mouse issue
  • Went to reboot again - blue screen of death (would flash on for a sec, then go to safe mode options - picked a safe mode option - recycles - blue screen for a sec, back to safe mode page - now stuck in terminal loop hell)
  • Pulled battery - result = same as above
  • Contact Lenovo - walk through 8 different re-boot options - no dice and at this point it won't even show anything on the screen (HD won't even spin up)
  • Lenovo to send a box in 2-3 biz days so I can ship it out and they will change HD, test, ship back (no ETA)
So there you have it. Dunno what caused it but it certainly makes a STRONG case for BACKING UP YOUR FILES. Unfortunately I haven't done a great job of that but basically have most info saved on my MacBook as well as on a 4Gig Flash.
I'll keep the posts coming as this progresses and would ask any of you (S10 or others) netbook folks if you have experienced a HD/Hardware issue with yours.

Until then, keep your back ups current and may the force be with you...

No comments:

Post a Comment